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FAQ

Does the standard commercial fridge/bottle cooler warranty cover broken or smashed door glass?

Updated 20 May 2026 FAQs Reviewed for Unifrost.ie
FAQ
Quick answer

Usually no. On most commercial refrigeration warranties, glass breakage is treated as accidental damage or misuse rather than a manufacturing fault, so it is commonly excluded along with other consumable, cosmetic, or im

Support note

This FAQ is designed for a fast answer first. Use the related guide links if you need the fuller decision path behind the short version.

Usually no. On most commercial refrigeration warranties, glass breakage is treated as accidental damage or misuse rather than a manufacturing fault, so it is commonly excluded along with other consumable, cosmetic, or impact-related issues.

What to do next:

Check the written warranty terms for your exact unit and supplier, and keep everything in writing.

If you believe it is a fault (for example, door alignment, hinge failure, or a handle/door frame issue that caused the glass to fail), take photos, a short video, the model and serial number, and proof of purchase before anything is disturbed.

If the damage happened during an incident in the bar, it is often more appropriate to pursue business insurance rather than warranty.

Read the full guide: Unifrost Bottle Cooler Door Glass Handle Damage: Warranty, Replacement & Safety.

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